Terms and Conditions 2024

 

Included in 3 night package price:

Three nights at the Gaylord Opryland Resort (Friday through Sunday), weekend Kick-off Concert, two breakfast, buffet meals (Saturday & Sunday), one plated banquet dinner (Saturday), late night Songwriters Showcase, Sunday morning Worship Service, the Red Carpet Experience and a ticket to the K-LOVE Fan Awards Show. There is a per day parking fee at the Gaylord Opryland Resort. Contact the hotel for current pricing. Reservations are subject to Tennessee sales tax at the time of registration.

Included in 2 night package price:

Two nights at the Gaylord Opryland Resort (Saturday through Sunday), two breakfast, buffet meals (Saturday and Sunday), one plated banquet dinner (Saturday), late night Songwriters Showcase, Sunday morning Worship Service, the Red Carpet Experience and a ticket to the K-LOVE Fan Awards Show. There is a per day parking fee at the Gaylord Opryland Resort. Contact the hotel for current pricing. Reservations are subject to Tennessee sales tax at the time of registration.

Included in Event Only package price:

Weekend Kick-off Concert, late night Songwriters Showcase, Sunday morning Worship Service, the Red Carpet Experience and a ticket to the K-LOVE Fan Awards. There is a per day parking fee at the Gaylord Opryland Resort. Contact the hotel for current pricing. Reservations are subject to Tennessee sales tax at the time of registration.

Please read and acknowledge acceptance of the terms and conditions before proceeding with your reservation.

The invoice/statement you will receive confirming your reservation is an agreement between K-LOVE Fan Awards/John Sanders, LLC and the guest. All prices, payments, penalties, and change fees are quoted per guest based on double occupancy (two persons per room). Sites, artists, speakers, and/or schedules are subject to change. Carefully review the Terms and Conditions found on the back of your invoice/statement and all documentation you receive in connection with your travel.

Deposits and Payments

  • A non-refundable deposit of $250 per person is due at the time of registration. Your reservation will not be secure unless each deposit is paid. The total balance must be paid in full at time of registration or be divided into monthly installments in a payment plan. If a lead guest cancels their reservation, the total refund amount will vary based on the time of cancellation, plus any additional fees applicable to the registration. 

    Upon selecting the payment plan, a $250 non-refundable, non-transferrable deposit will be due at the time of registration. Each credit card registered for a payment plan will be charged a $100 payment plan fee. The payment plan fee will be charged upfront with the deposit(s). Attendees that pay in full will not be charged the payment plan fee. Upon a cancellation, the payment plan fee is non-refundable. 

    Automatic payments will begin on the 15th or 30th of the month depending on the deposit date (e.g. If the deposit is on the 1st-15th of the month, the monthly payments will be scheduled for the 15th). If the 15th or 30th falls on a weekend or holiday, then the payment will be charged on the next business day. The only person allowed to make changes to their reservation is the lead guest on the account. ABSOLUTELY NO CHANGES can be made after May 1st, for any reason.

    If a partial payment is made with a credit/debit card, then that same card will automatically be debited for subsequent payments on the dates they are due. All payments are automatically processed on the 1st or 15th of every month. You will not be contacted or reminded about upcoming payments. A fee of $25 will be applied for all credit cards declined due to insufficient funds, credit card expiration, or any other reason. If you pay by check, your spot is not reserved until we receive the check by mail and complete your registration online. No credits are given in the event of cancelation. If a reservation is missing more than 3 months of payments, then the reservation will be cancelled, and the guest will be refunded as of that date according to policy. 

The total reservation balance must be paid in full by May 1, 2024, otherwise your account will be canceled in our system and the guest will receive no refund. 

Cancelations

The cancellation policy is as follows: A non-refundable deposit of $250 per person is due at the time of registration. Between date of purchase and December 31, 2023, all persons requesting a cancellation will receive a full refund after the non-refundable deposit (and payment plan fees, if applicable) has been deducted. Between January 1 and the last date of February 2024, all persons requesting a refund will receive 50% of their payment back after the non-refundable deposit (and payment plan fees, if applicable) has been deducted. Between March 1 and April 30, 2024, all persons requesting a cancellation will receive 25% of their payment back after the non-refundable deposit (and payment plan fees, if applicable) has been deducted. Beginning May 1, 2024 no refunds will be given for cancellations. All cancellations must be submitted in writing within 10 business days of the next payment due date in order to avoid payments due after cancellation.

All cancellations require a written statement that includes the following: Full Name of Lead Guest and an explanation of the reason for the cancelation, along with the date on which you are canceling. 

This written statement needs to be emailed to: [email protected]. Your reservation will not be canceled in our system until this email is sent and you have received an email verification. Refunds are based on the date this email is sent. It is the lead guests’ responsibility to make sure the reservation has been properly canceled in accordance to K-LOVE Fan Awards Terms and Conditions.

 

Travel Insurance is available through our

approved insurance provider - Travel Guard

www.travelguard.com

Not Included In Prices

Transit to/from airport, travel to/from another city; transportation to/from Fan Awards Show, additional hotel nights; items of a personal nature including, but not limited to, laundry, room service at hotels, meals in transit, phone calls, parking, anything not explicitly noted in marketing communication should not be assumed as included in the price, are not included in the price to attend the K-LOVE Fan Awards event.

Physical Requirements

Please call K-LOVE Fan Awards for information regarding medical and special accommodation needs.

By submitting your registration, you agree to these terms and conditions. All pricing, payment plan options, artist performances, events and terms and conditions are subject to change.